Key Takeaways
- All comments podcasters get on their episodes will be published by Spotify’s new auto-moderation mechanism, with the exception of offensive ones.
- Podcasters have the ability to personally examine and accept comments that Spotify has flagged as unsuitable.
- The auto-moderation feature is now limited to English-language comments.
Podcasters now have more control over the kind of comments that appear on their episodes thanks to a new adjustable auto-moderation tool that Spotify is launching.
Since allowing users to leave comments on podcasts, Spotify has gotten amazing feedback from podcast creators. This feature’s sole disadvantage is that podcasters must personally go over and approve every comment they get on their episodes, which can be a laborious process if there are thousands of comments.
All English-language comments on podcasts will now be automatically published by the auto-moderation mechanism, provided that they follow Spotify’s platform guidelines. Additionally, the technology will automatically forward any comments that can be deemed offensive or sensitive to the podcaster for approval.
Podcasters have the option to select Standard, High, or Low settings for the auto-moderation tool. Only remarks that may be deemed inappropriate or sensitive will be stored in the Standard setting for the podcaster to consider. While the Low setting permits all comments—including those that might be deemed inappropriate or sensitive—to be published without review, the High setting will mark all comments for review.
The good news is that, unlike regular comments, any that are published because of the low setting but are deemed improper won’t be instantly accessible to users. Users will instead be prompted to opt in in order to access the comment, which may be deemed unsuitable.
Podcasters will also have the option to exclude any comments that might be deemed undesirable from showing up on their podcast website. Comments that contain words, phrases, or even emojis that they would want not to be used in their episodes will be automatically blocked and forwarded for review. Those comments can then be personally reviewed and approved by podcasters if they so want.
As previously stated, only English-language comments will be eligible for the auto-moderation function. Users have been reassured by Spotify that further language support will be added soon.
