Zoom Joins the Medical AI Competition: Implications for Telehealth

Key Takeaways
  • The businesses are looking forward to more advancements in the growing area of AI support for medical professionals.
  • According to reports, AI-powered administrators can cut down on doctor note-taking by as much as 70%.
  • Suki just finished raising $70 million.

Suki, a leading provider of AI technologies for the medical industry, has partnered with Zoom, a platform for video conferences.

AI-powered medical assistants and writers are in greater demand in the sector, and businesses are combining their strengths to take advantage of this trend.

According to Definitive Healthcare, Zoom is the most popular video host, making up more than 36% of all telehealth visits in the US. By listening to background conversations, Suki’s flagship “Assistant” product employs generative AI to automatically create useful clinical notes.

According to research from the Mayo Clinic, AI-based administrative assistance can cut down on doctor note-taking by as much as 70%.

Prior to forward with their firm, which earlier in October raised $70 million, Zoom had assessed all of the offers from competitors, according to Suki’s CEO Punit Soni, as reported by TechCrunch.

Growth Potential Despite a Congested Field

Suki founder Soni said in a news statement that he is happy to be collaborating with Zoom to create new models and AI advancements “that will advance our mission of enabling healthcare technology to be useful and inconspicuous so that doctors may concentrate on what matters most: their patients.”

Zoom’s chief product officer, Smita Hashim, reiterated the need to free up clinicians to focus on patient care. Earlier this month, Eric Yuan, the founder of Zoom, told Fortune that the platform aims to become more than just a conference provider and become an organization that looks for AI solutions for workplaces.

Another platform that uses AI techniques to help doctors is One Medical, which is owned by Amazon. It integrates with AWS HealthScribe, Amazon’s in-house note-taking tool, and Bedrock, an AI app development service.

Apart from Suki, Abridge, Nabla, and Ambiance Healthcare are other firms that use AI to take medical notes. There seems to be enough differentiation between the services and backer support for the companies to expand, even though the area of models is crowded.

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